Patient stories
Hear from some of the 200,000
Australians who have chosen Alternaleaf.
Trish's Story
“The service experience that I've had with doctors after tapping into the services has been positive from day one. I really felt heard by the clinicians, adjusting things for my personal needs.”
– Trish, Alternaleaf patient1,7
Joel's Story
“The doctor who I initially spoke with was incredibly understanding. I had a sense of wellbeing in that meeting. It's meetings like that that help you understand what your needs are, and it's a really painless process.”
– Joel, Alternaleaf patient1,7
Em's Story
“After every call, I hang up the phone… and I just feel it's so nice. I feel like I've just had a genuine, caring conversation with a friend who cares about me and it just feels like a relief.”
– Em, Alternaleaf patient1,7
Anders Story
“If I had somebody who I knew who was interested, I would just have to tell 'em to get with the times and plug into it.”
– Anders, Alternaleaf patient1,7
Felicity's Story
“They actually acknowledged what I was talking about. They were listening to me, and they believed me. That was very helpful and validating.”
– Felicity, Alternaleaf patient1,7
Frequently asked questions
We know managing your health can feel daunting, so we’ve answered some of the most common questions about our alternative health services.
To access Alternaleaf’s services in Australia complete a secure online intake form outlining your medical history, symptoms, current medications, and previous healthcare treatments. An AHPRA-registered healthcare practitioner will then determine if Alternaleaf services are clinically appropriate for you.
Eligibility is determined through an online clinical screening assessment with an AHPRA-registered nurse. They will review your medical history, symptoms, current medications, and previous treatments to determine if Alternaleaf’s services are clinically appropriate for you.
Yes. Alternative healthcare services are legal in Australia when provided by AHPRA-registered practitioners who follow professional standards set by the Medical Board of Australia.
Before your consultation, ensure you have access to a phone or internet-enabled device and are ready to discuss your medical history, symptoms, current medications and previous treatments. You may also be asked to provide supporting healthcare information before your appointment.
Nurse consultations start from $0 and doctor consultations start from $29. Current pricing, available appointment options and any eligible concession discounts are displayed during the booking process before you confirm your appointment.
Yes. If you qualify for Alternaleaf’s services, concession card holders may receive reduced consultation fees for certain telehealth appointments. If you hold a valid Australian Government-issued concession, pension, or Veterans card, your discount can be verified during onboarding or through the Patient Care Team on 1800 864 878.





























