Patient stories

Hear from some of the 200,000
Australians who have chosen Alternaleaf.

Joel's Story

“The doctor who I initially spoke with was incredibly understanding. I had a sense of wellbeing in that meeting. It's meetings like that that help you understand what your needs are, and it's a really painless process.”

– Joel, Alternaleaf patient1,7

Frequently asked questions

We know managing your health can feel daunting, so we’ve answered some of the most common questions about our alternative health services.

How do I access Alternaleaf’s services in Australia?

To access Alternaleaf’s services in Australia complete a secure online intake form outlining your medical history, symptoms, current medications, and previous healthcare treatments. An AHPRA-registered healthcare practitioner will then determine if Alternaleaf services are clinically appropriate for you.

Who is eligible for Alternaleaf services?

Eligibility is determined through an online clinical screening assessment with an AHPRA-registered nurse. They will review your medical history, symptoms, current medications, and previous treatments to determine if Alternaleaf’s services are clinically appropriate for you.

Is alternative healthcare legal in Australia?

Yes. Alternative healthcare services are legal in Australia when provided by AHPRA-registered practitioners who follow professional standards set by the Medical Board of Australia.

How do I prepare for a telehealth consultation?

Before your consultation, ensure you have access to a phone or internet-enabled device and are ready to discuss your medical history, symptoms, current medications and previous treatments. You may also be asked to provide supporting healthcare information before your appointment.

How much does a telehealth consultation cost in Australia?

Nurse consultations start from $0 and doctor consultations start from $29. Current pricing, available appointment options and any eligible concession discounts are displayed during the booking process before you confirm your appointment.

Does Alternaleaf offer discounted fees for concession card holders?

Yes. If you qualify for Alternaleaf’s services, concession card holders may receive reduced consultation fees for certain telehealth appointments. If you hold a valid Australian Government-issued concession, pension, or Veterans card, your discount can be verified during onboarding or through the Patient Care Team on 1800 864 878.