Patient stories

Hear from some of the 200,000
Australians who have chosen Alternaleaf.

Joel's Story

“The doctor who I initially spoke with was incredibly understanding. I had a sense of wellbeing in that meeting. It's meetings like that that help you understand what your needs are, and it's a really painless process.”

– Joel, Alternaleaf patient*#

Frequently asked questions

We know managing your health can feel daunting, so we’ve answered some of the most common questions about our alternative health services.

How do I access Alternaleaf’s services in Australia?

To access Alternaleaf's services in Australia, complete a simple three-step questionnaire to book a consultation with an AHPRA-registered nurse to discuss your medical history, symptoms, current medications and previous treatments. If appropriate, you may then book a consultation with an AHPRA-registered doctor to discuss a personalised care plan.

Who is eligible for Alternaleaf services?

Eligibility for Alternaleaf's ongoing services is determined by an AHPRA-registered doctor following a clinical consultation. During the consultation, your doctor will consider your medical history, symptoms, current medications and previous treatments to determine whether Alternaleaf's services are clinically appropriate for you.

Is alternative healthcare legal in Australia?

Yes. Alternative healthcare services are legal in Australia when provided by AHPRA-registered practitioners who follow professional standards set by the Medical Board of Australia and therapeutic goods regulations in relation to any prescribed treatment.

How do I prepare for a telehealth consultation?

Before your consultation, ensure you have access to a phone or internet-enabled device and are ready to discuss your medical history, symptoms, current medications and previous treatments. You may also be asked to provide supporting healthcare information before or after your appointment.

How much does a telehealth consultation cost in Australia?

Nurse consultations are currently $0 and doctor consultations are currently $29. Available appointment options and any eligible concession discounts are displayed during the booking process before you confirm your appointment.

Does Alternaleaf offer discounted fees for concession card holders?

Yes. If you qualify for Alternaleaf’s services, concession card holders may receive reduced consultation fees. If you hold a valid Australian Government-issued concession, pension, or Veterans card, your discount can be verified during the onboarding process.