Step 1
30-second pre-screen
Answer a few quick questions to see if Alternaleaf could be right for you.
"It’s fine" doesn’t have to be your final option.
Speak to a registered clinician and find out if alternative healthcare is right for you.
Online consult - estimated wait: 5-10 mins
100% online telehealth appointments
Experienced Australian clinicians
Your path to care
How it works in three easy steps:
Step 1
Tell us what's going on
Answer a few short questions about your health, and we'll check whether you're eligible to speak with a doctor right away. Often same-day.
Answering doesn't guarantee a doctor consult; eligibility criteria apply.
A few minutes
Step 2
Find what fits
A telehealth consult with an alternative care clinician, who decides whether a personalised care plan is right for you. If it is, you'll leave with a plan and ongoing support through the patient portal (same day possible).
A few minutes
Video
Step 3
Support that doesn't stop
Your care doesn't end after one consult. Through your patient portal, you can easily book follow-ups, connect with our support team and share your progress directly with your doctor, so your plan can easily be adjusted as you go.
Support is available for more than 140 conditions.1
Healthcare designed around you
Just real doctors, evidence-informed care, and a team that stays by your side long after the first consultation.
We know you are tired of rushed consults and want to feel heard.
Our structured, quality-monitored consults ensure our doctors have the time to understand your health, so you never feel like just another number.
Rigorous clinical standards
Unrushed consultations
Empathetic clinicians who listen
Navigating a new treatment is stressful enough without drowning in paperwork and confusing processes.
Our invisible technology handles the complexity in the background so you only feel the warmth and focus of our clinicians.
Simple digital onboarding
Automated document collection
A clear, guided path to better alternative healthcare
Clinic wait times shouldn’t keep your health on hold.
Our booking platform routes you directly to an expert healthcare professional immediately, turning weeks of waiting into same-day action.‡
Same-day consults available‡
Faster access to clinicians
Flexible booking
‡Consults are subject to availability
Stepping into alternative healthcare can feel isolating and overwhelming.
Through data-driven follow-ups and our treatment check-in surveys, we stay by your side long after the appointment ends.
Ongoing clinician support
Post-consult care
Automated treatment monitoring
We understand the hesitation and stigma that can come with alternative healthcare.
We do the heavy lifting with strict clinical governance and government advocacy so you can feel proud and confident with your care.
Strict clinical governance
Clinical, trusted, alternative healthcare
Feel confident and proud of your care
Frequently asked questions
We’ve answered the questions patients ask most about our service and consultations.
How do I access Alternaleaf’s services in Australia?
To access Alternaleaf’s services in Australia, complete a questionnaire to book a consultation with an AHPRA-registered clinician to discuss your medical history, symptoms, current medications and previous treatments.
Who is eligible for Alternaleaf services?
Eligibility for Alternaleaf's ongoing services is determined by an AHPRA-registered doctor following a clinical consultation. During the consultation, your doctor will consider your medical history, symptoms, current medications and previous treatments to determine whether Alternaleaf's services are clinically appropriate for you.
Is alternative healthcare legal in Australia?
Yes. Alternative healthcare services are legal in Australia when provided by AHPRA-registered practitioners who follow professional standards set by the Medical Board of Australia and therapeutic goods regulations in relation to any prescribed treatment.
How do I prepare for a telehealth consultation?
Before your consultation, ensure you have access to a phone or internet-enabled device and are ready to discuss your medical history, symptoms, current medications and previous treatments. You may also be asked to provide supporting healthcare information before or after your appointment.
How much does a telehealth consultation cost in Australia?
Nurse consultations are currently $0 and doctor consultations are currently $29. Available appointment options and any eligible concession discounts are displayed during the booking process before you confirm your appointment.
Does Alternaleaf offer discounted fees for concession card holders?
Yes. If you qualify for Alternaleaf’s services, concession card holders may receive reduced consultation fees. If you hold a valid Australian Government-issued concession, pension, or Veterans card, your discount can be verified during the onboarding process.
People who were where you are
Hear from Australians who chose a different kind of care, in their own words.
Trish's Story
“The service experience that I've had with doctors after tapping into the services has been positive from day one. I really felt heard by the clinicians, adjusting things for my personal needs.”
– Trish, Alternaleaf patient*#
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