Contact Us

Need help? Search our Help Centre.
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Can’t find what you’re looking for? Reach out to our support team through the options below.

Message us

Log in to your Patient Portal and message our support team via the messaging icon. 
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Our messaging support team is available Monday to Friday: 8 am - 9 pm AEST & Saturdays: 9 am - 6 pm AEST.

Online Form

Submit a help request by filling out our online form.

Our support team is available to respond to online form requests from Monday to Saturday. We will get back to you within 1 business day.

Email

Send your queries to info@alternaleaf.com.au.

Our support team is available to respond to emails from Monday to Saturday. We will get back to you within 1 business day.
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In your email, please include:
  • your full name
  • a short description of your enquiry

Phone

If you prefer to speak to someone over the phone, you may also call us.  

The Alternaleaf phone number is 1800 864 878, available Monday to Friday from 9am to 9pm (Australian Eastern Daylight Time).