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Concession benefits
As a member of the Alternaleaf Concession Program, you’ll pay less for your doctor consultations and receive more affordable alternative medicine through our pharmacy partners (if eligible for alternative medicine).
Alternaleaf
Do I qualify for the Concession Program?
The Alternaleaf Concession Program is available to all holders of a Commonwealth-issued:
On-demand alternative health services at your fingertips.
With a team of 150+ Ahpra-listed medical practitioners, receive ongoing clinical care from the comfort of your home.
Is Alternaleaf right for me?
Every individual faces unique health challenges. At Alternaleaf, we work closely with you to create and support your personalised care journey.
Still unsure? Complete our pre-screening to chat with a nurse about your circumstances.
Start pre-screening
Here's how it works
30-second pre-screening
Complete a questionnaire to check your eligibility for an initial nurse consultation.
Telehealth consultation
Speak with an Ahpra-listed nurse and doctor in a two-step online appointment.
Patient portal & follow-up care
View your personalised care journey, access support and book follow-ups through your patient portal1.
Read reviews from Alternaleaf patients
Discover why 25,000+ patients have rated us 4.7 on Google.
John A
Could not have been easier. I'm 66 years old and I have very limited internet skills and often experience difficulty using it. Thank you for making it so easy.
Amy P
I'm tempted to give a 5 star rating but I need to complete my consultation before making that judgement. The experience so far has been wonderful. The questions are easy to answer and it doesn't take too long to complete. Extremely customer-friendly!
Nick A
The service I have received so far has been excellent. From filling out the online forms to booking an appointment, everything was very easy. The doctor and nurse were very helpful, responsive and friendly.
Tom G
Very easily accessible, clear needs and helpful on resources and information.
Sally S
I've just received my first order today, just 1 week after my first telehealth appointment. Really simple and straightforward process. So far couldn't ask for better service.
Sandra N
Simple, straightforward, and (happy to say) much cheaper than the first time I went through this process, years ago.
Howard G
Alternaleaf is so easy to use. I had a consultation booked within 10 minutes.
Ash A
Amazing, Dr Mathew was really lovely and helped massively. Every step taken by Alternaleaf has been very professional and reassuring. Thank you also to Mr Mutlib who did my screening and was also amazingly kind and helpful.
Clayton B
Quite a simple easy process to be honest. Spoken to a number of customer service reps and they have been polite and helpful.
Frequently asked questions
Have questions? We have answers!
The Alternaleaf Concession Program is available to all holders of a Commonwealth-issued Health Card, Veterans Card or Seniors Health & Pensioner Concession Card.
If your card expires, your membership of the Alternaleaf Concession Program will lapse and you'll lose access to your consultation and medication discounts. You'll need to submit your new card details by emailing info@alternaleaf.com.au. Existing prescriptions for concession brands will remain active until consumed or the prescription expires.
If you're registered as a concession patient, you can ask your Alternaleaf doctor about the concession product range at your next appointment.
