Concession benefits
At Alternaleaf, we believe everyone deserves affordable, quality care. So we’re ready to offer all eligible concession card holders alternative care at a lower cost. With 150+ nurses and doctors to talk to online, you can get alternative healthcare that suits you and your schedule.1
Alternaleaf
Do I qualify for the Concession Program?
There are a few cards we take:
On-demand alternative health services at your fingertips.
With a team of 150+ Ahpra-listed healthcare practitioners, receive ongoing clinical care from the comfort of your home.
Is Alternaleaf right for me?
Every individual faces unique health challenges. At Alternaleaf, we work closely with you to create and support your personalised care journey.
Still unsure? Complete our pre-screening to chat with a nurse about your circumstances.
Here's how it works
30-second pre-screening
Answer a few questions to check you’re eligible for an alternative healthcare consultation.
Free initial nurse consult
Talk to a nurse online to learn what alternative healthcare we offer, how Alternaleaf works and if it might be right for you.
Doctor telehealth consultation
Create a personalised care journey based on your needs and screening process.1
Ongoing support
Book follow-ups and access complimentary support in your patient portal.1
Read reviews from Alternaleaf patients
John A
Could not have been easier. I'm 66 years old and I have very limited internet skills and often experience difficulty using it. Thank you for making it so easy.
Amy P
I'm tempted to give a 5 star rating but I need to complete my consultation before making that judgement. The experience so far has been wonderful. The questions are easy to answer and it doesn't take too long to complete. Extremely customer-friendly!
Nick A
The service I have received so far has been excellent. From filling out the online forms to booking an appointment, everything was very easy. The doctor and nurse were very helpful, responsive and friendly.
Tom G
Very easily accessible, clear needs and helpful on resources and information.
Sally S
I've just received my first order today, just 1 week after my first telehealth appointment. Really simple and straightforward process. So far couldn't ask for better service.
Sandra N
Simple, straightforward, and (happy to say) much cheaper than the first time I went through this process, years ago.
Howard G
Alternaleaf is so easy to use. I had a consultation booked within 10 minutes.
Ash A
Amazing, Dr Mathew was really lovely and helped massively. Every step taken by Alternaleaf has been very professional and reassuring. Thank you also to Mr Mutlib who did my screening and was also amazingly kind and helpful.
Clayton B
Quite a simple easy process to be honest. Spoken to a number of customer service reps and they have been polite and helpful.
Frequently asked questions
Have questions? We have answers!
Yes, you’ll still receive your 15% concession discount on top of any other promotional offers on consultations.
As a concession card holder, you’ll pay $24.65 for each doctor’s consultation — both initial and follow-ups. That’s 15% off our standard consultation price ($29).
If your card expires, your membership of the Alternaleaf Concession Program will lapse and you'll lose access to your consultation discounts. You'll need to submit your new card details by emailing info@alternaleaf.com.au.
No stress. One of our friendly nurses can help organise your discount during your first consultation.
Simply come to your consultation with one of these cards:
- Commonwealth-issued Health Card,
- Seniors Health & Pensioners Concession Card, or
- Veterans Card.
Get in touch with the Patient Care Team by emailing info@alternaleaf.com.au. We’ll get you sorted in no time.
